How to Use help desk in a Sentence

help desk

noun

• For example, a hacker might call a company’s help desk, pretending to be an employee, and ask to reset their two-factor authentication.
  — Nick Rockel, Fortune, 5 Apr. 2024
• After nearly two years, Lewis left to work at an IT help desk.
  — Forbes, 13 Nov. 2023
• If flights are canceled outright, head to the airline’s help desk—airport staff will be best placed to direct you.
  — Connor Sturges, Condé Nast Traveler, 29 Aug. 2023
• The employee said the help desk is well-meaning and sometimes helpful, but often the fixes don’t work, and new tickets have to be submitted.
  — Ian Max Stevenson, Idaho Statesman, 9 Feb. 2024
• The company did not address questions about its policy giving its help desk leeway to ignore such alerts.
  — Topher Sanders, ProPublica, 23 Feb. 2023
• These roles range from construction managers to sales supervisors to web developers and IT help desks.
  — Eleanor Pringle, Fortune, 14 Feb. 2024
• The growing focus on DEX success empowers users to act and self-solve their own problems without a need to contact the help desk, resulting in fewer support tickets.
  — Khadim Batti, Forbes, 13 Nov. 2023
• Consider a seemingly harmless request from the CEO to the help desk asking for admin rights to install an application.
  — Ilia Sotnikov, Forbes, 11 Dec. 2023
• This month, 20 miles before Norfolk Southern’s train spectacularly derailed in East Palestine, the help desk should have also gotten an alert.
  — Topher Sanders, ProPublica, 23 Feb. 2023
• At Heathrow Airport, for example, lanyards are available at the help desks located inside each terminal.
  — Chadner Navarro, Travel + Leisure, 7 Mar. 2023
• Mandiant said in a blog analysis published Thursday the group uses SMS text phishing and phone calls to help desks to attempt to obtain password resets or multifactor bypass codes.
  — Ken Ritter, Fortune, 15 Sep. 2023
• Workers staffing a help desk call survivors directly to get an update on their psychological and economic status.
  — Suhasini Raj, BostonGlobe.com, 13 May 2023
• The Department of Education solicits feedback about their experiences through a phone line and digital help desk.
  — Yana Kunichoff, The Arizona Republic, 26 June 2023

Last Updated: 13 Oct 2024