pain point

noun

plural pain points

: a persistent or recurring problem (as with a product or service) that frequently inconveniences or annoys customers

When you're in an established market, you have an established customer; their needs and pain points are clearly laid out on your competitors' review sites.—

Billy Polson

Customer service, which has been a pain point of bigger banks for years, is also improving in that it's getting faster and requires little from you.—

Chris Welch

broadly : something that is a recurring source of trouble, annoyance, or distress

Meanwhile, ironing is a pain point with her boyfriend because she loves the look of a crisply pressed men's shirt. "He never irons his shirts and it drives me crazy," she [Elyse Moody] says. —

Jura Konicus

Examples of pain point in a Sentence

Recent Examples on the Web

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These are classic pain points that present substantial opportunities when resolved effectively. —

Ehsan Ahmadi, Forbes, 19 Dec. 2024 Changing employee ideals and experiences Another big pain point is that employees have different expectations of their workplace compared with pre-pandemic norms. —

Jennifer Liu, CNBC, 19 Dec. 2024 The top fundraising campaign on crowdfunding platform GoFundMe in 2024 reflects what has been a major pain point for millions of Americans: inflation. —

Megan Cerullo, CBS News, 17 Dec. 2024 The report also identified the top pain points for online shopping. —

Arthur Zaczkiewicz, WWD, 9 Dec. 2024 See all Example Sentences for pain point