pain point

noun

plural pain points

: a persistent or recurring problem (as with a product or service) that frequently inconveniences or annoys customers

When you're in an established market, you have an established customer; their needs and pain points are clearly laid out on your competitors' review sites.—

Billy Polson

Customer service, which has been a pain point of bigger banks for years, is also improving in that it's getting faster and requires little from you.—

Chris Welch

broadly : something that is a recurring source of trouble, annoyance, or distress

Meanwhile, ironing is a pain point with her boyfriend because she loves the look of a crisply pressed men's shirt. "He never irons his shirts and it drives me crazy," she [Elyse Moody] says. —

Jura Konicus

Examples of pain point in a Sentence

Recent Examples on the Web How has the size and structure of your database estate changed over the last few years, for example, and where are the pain points? —

Jakub Lamik, Forbes, 8 Oct. 2024 With the launch of Goop’s new 3x Retinol Regenerative Serum, the brand hopes to alleviate the pain points around existing retinol formulas such as dryness, redness, skin purging. —

Kiana Murden, Vogue, 6 Oct. 2024 The software maker is expanding its Xbox Research team to include the community of game developers, seeking feedback directly from developers about tools, support, and the overall pain points of the Xbox platform. —

Tom Warren, The Verge, 2 Oct. 2024 One pain point in keeping up with the speed of technology is legacy systems. —

Sheryl Estrada, Fortune, 1 Oct. 2024 See all Example Sentences for pain point

These examples are programmatically compiled from various online sources to illustrate current usage of the word 'pain point.' Any opinions expressed in the examples do not represent those of Merriam-Webster or its editors. Send us feedback about these examples.