onboarding

noun

on·​board·​ing ˈȯn-ˌbȯr-diŋ 

ˈän-

1

: the act or process of orienting and training a new employee

… good onboarding leads to higher employee engagement and greater retention rates.

—Joyce E. A. Russell

2

: the act or process of familiarizing a new customer with one's products or services

Customer onboarding primarily involves answering customers' questions and addressing their concerns so they have a smooth, positive experience with your product or service.

—Aaron Agius

3

: the act or process of converting data to digital form

While many retailers are coming to terms with the need for data onboarding and management, there is still a massive chasm between collecting data and using it to the fullest advantage.

—Larisa Bedgood

onboard

ˈȯn-ˌbȯrd 

ˈän-

transitive verb

onboarded; onboarding

The workflow chart that was pinned to the wall was an excellent orientation for me, as a new employee, and anyone else being onboarded.

—Jill Duffy

It's easy to forget how difficult hiring people is and getting them onboarded and effective in their job.

—Sue Gilbert

Once a customer is onboarded, they can immediately start using the account for remittance payments …

—Richard Gluyas

Examples of onboarding in a Sentence

Recent Examples on the Web

Selected participants will undergo remote onboarding before arriving in Helsinki for an intensive three-week immersion starting August 18. —Jessica Mendoza, Forbes.com, 28 Mar. 2025

However, by implementing identity verification practices, social media platforms can confidently support the rapid onboarding of new users—both human and automated—and foster a safe community to engage, network and share information. —Rodger Desai, Forbes, 25 Mar. 2025

He also was directly involved in the onboarding of attorney Mark Steffenson, Scott Coulter and DOGE engineer Akash Bobba, the whistleblower writes. —Lorie Konish, CNBC, 25 Mar. 2025

One-time startup costs of around $1 million for onboarding of those employees would not be eligible for that revenue, but are expected to be funded through the County Manager’s Office and the Health and Wellness Service Team’s 2025 budget. —Imani Cruzen, Twin Cities, 22 Mar. 2025

Word History

First Known Use

1988, in the meaning defined at sense 1

Rhymes for onboarding

• according
• affording
• awarding
• keyboarding
• recording
• rewarding
• skateboarding
• snowboarding
• boarding
• cording
• fording
• hoarding