onboarding

noun

on·​board·​ing ˈȯn-ˌbȯr-diŋ 

ˈän-

1

: the act or process of orienting and training a new employee

… good onboarding leads to higher employee engagement and greater retention rates.

—Joyce E. A. Russell

2

: the act or process of familiarizing a new customer with one's products or services

Customer onboarding primarily involves answering customers' questions and addressing their concerns so they have a smooth, positive experience with your product or service.

—Aaron Agius

3

: the act or process of converting data to digital form

While many retailers are coming to terms with the need for data onboarding and management, there is still a massive chasm between collecting data and using it to the fullest advantage.

—Larisa Bedgood

onboard

ˈȯn-ˌbȯrd 

ˈän-

transitive verb

onboarded; onboarding

The workflow chart that was pinned to the wall was an excellent orientation for me, as a new employee, and anyone else being onboarded.

—Jill Duffy

It's easy to forget how difficult hiring people is and getting them onboarded and effective in their job.

—Sue Gilbert

Once a customer is onboarded, they can immediately start using the account for remittance payments …

—Richard Gluyas

Examples of onboarding in a Sentence

Recent Examples on the Web

Hardware revenues decreased by 12.3% to $22.7 million, attributed to the timing of customer hardware refresh cycles and onboarding of new customers. —Quartz Bot, Quartz, 8 Nov. 2024

Implement agile methodologies across all operations—from content creation to client onboarding. —Amy Packard Berry, Forbes, 5 Nov. 2024

The combination of time pressure, sensitive data exchange and error-prone manual processes significantly increases the likelihood of payment fraud occurring during vendor onboarding. —Shai Gabay, Forbes, 30 Oct. 2024

Big Deal Nearly half of cybersecurity professionals say they’re left out in developing, onboarding, or implementing AI solutions, according to a new report from ISACA, a global professional association focused on IT governance. —Sheryl Estrada, Fortune, 29 Oct. 2024

Word History

First Known Use

1988, in the meaning defined at sense 1